Business Ops. and Support Services Program Manager

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Job Req ID: 526 

Division: Financial & Records Management 

Salary Range: $184,205.00 to $184,205.00 

Job Type: Unclassified     

Business Area: Economic Development 

Personnel Area: Economic Development 

Closing Date: 11/20/2025 

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The Business Operations and Support Services (BOSS) Program Manager will be responsible for providing management of all financial administration and internal operations support activities to the BOSS team under the direction of the Assistant Deputy Director. The Program Manager is responsible for development and monitoring of the Economic Development Department's (EDD) budget including the General Fund, Airport Fund, Concourse & Parking Garages Operating Fund, PETCO Park Fund, Long Range Property Management Fund, Low & Moderate Income Fund, and all state and federal entitlement grants funds which averages approximately $300 million in revenue.  This position is also charged with directing and managing all account payable and account receivable functions for all divisions. This PM directly supervises three staff, which oversees an additional 17 fiscal and operational support staff.

EDD offers hybrid schedule where you are in office 2 days a week (either Mon/Tues or Wed/Thurs) and work the remaining days remotely.

Key Areas of Responsibility:

• Manage staff for Accounts Payable, Accounts Receivable, Budget Analysts, and Records Management
• Manage Budget Development and Monitoring for 1316-EDD  1613 – Real Estate, 1614 – Concourse & Parking Garages, 1616 – PETCO Park, 2111 – Airports Enterprise Fund
• Petco Park Finance POC
• Responsible Provider for Non-Discretionary Rent Allocations citywide, processing monthly rent to all third-party landlords citywide
• Federal Entitlement Grant Management (CDBG, ESG, and HOME)
• CIP Projects for Airports – Budget Development & Monitoring
• FAA Grant Management
• Oversee PRA requests and response management
• Main POC responsible for managing REportfolio lease administration system
• Manage downtown city employee parking EVJ, CCP, and Horton Plaza garages
• Ariba, VIM, BoF/Pcard, GRC, and IC access Approver
• SAP and BO reporting, PBF submissions, JEs and FMBB processing
• Liaison for: DOF, Audit, CT, SEI, Records Coordinator, ISA POC
• Responsible for GIS mapping updates city owned land, acquisitions/dispositions, land change notices, and asset managing department changes
• SD County Assessor liaison for records and possessory interest
• Year End Capital Assets Reporting – Land Reconciliation and GASB reporting
• IT coordinator, asset inventory management
• Cell Phone coordinator
• Manage DSRs service requests, GetitDone requests, and public inquiries

Minimum Qualifications:

• Bachelor’s Degree in Business Administration, Public Administration, Business Management, Finance, Economics, Accounting or closely related field, and
• Five (5) years of professional-level experience in the preparation, administration, analysis and development of budgets and/or work of comparable level and complexity in the areas of Accounting, Finance, and /or Economics as well as management experience would be a typical way to demonstrate these qualifications. Qualifying experience must include collecting and analyzing financial data for at least ONE or more of the following purposes: To make financial and economic projections; research to develop/justify budgets and/or long-term financial plans and/or to provide information for policy/business decisions.
• Any combination of education and professional experience that demonstrate these qualifications may be qualifying

Desirable Qualifications: 

• Excellent analytical, written and verbal communication, organizational, and project and program management skills
• Ability to work collaboratively, ensure deadlines are met, provide quality control and think critically
• Strong experience successfully interfacing with community-based organizations
• Experience interpreting and communicating federal, State and local regulations
• Excellent problem-solving skills with the ability to proactively identify and support creative and viable solutions within a complex regulatory framework
• Active and genuine commitment to managing diversity in the workplace and encouraging high-performing teams

Benefits:

The City offers a robust benefits package that includes:

• Defined retirement plan, including pension reciprocity, dependent on an employee’s eligibility status (new hire, rehire, etc.). 
• A wide variety of cafeteria-style health and wellness plans or in-lieu cash waiver.
• 11 paid City holidays per calendar year and 1 floating holiday per fiscal year.
• Approximately 176 hours of paid annual leave for an employee’s first 15 years of service, and approximately 216 hours for 16+ years of service.
• Up to 24 hours of paid discretionary leave per fiscal year.
• Up to 320 hours of paid Parental Leave per childbirth or placement of a child.
• Up to 40 hours of paid Bereavement Leave per fiscal year.
• Tuition reimbursement up to $2,000 per fiscal year, and complimentary LinkedIn Learning professional development opportunities.
• Free transit pass (including MTS Trolley, MTS Bus, and all Rapid and Rapid Express bus services).
• Access to premier City golf courses at a discounted rate. 
• Reduced-rate fitness center memberships.
• City-paid life insurance. 

For additional details, please review the Benefits Summary for Unclassified Employees  (Download PDF reader) or contact the Benefits Division of the Risk Management Department at (619) 236-5924. 

The Department: 

The Economic Development Department (EDD) leads the City of San Diego’s efforts in real estate services, airport operations, cultural affairs, business and community engagement, and strategic partnerships to foster a thriving, inclusive economy. Guided by the City’s Economic Development Strategy, EDD focuses on four key goals: supporting workers and families, supporting small and local businesses, bolstering trade and innovation, and strengthening neighborhoods. EDD manages a diverse real estate portfolio that includes public facilities, parks, cultural landmarks like Balboa Park and Mission Bay, and more than 800 income-generating lease agreements. The Department also oversees Montgomery-Gibbs Executive and Brown Field Municipal Airports, which support over 1,500 jobs and $199 million in annual economic activity. The Real Estate and Lease Administration Division handles acquisitions, lease administration, valuations, and strategic partnerships, while the Airports Division ensures safe airport operations and collaborates with the FAA on infrastructure planning. Community and Business Engagement supports economic growth through small business programs, federal grant administration (CDBG, HOME, ESG), and oversight of the San Diego Promise Zone, which runs through June 2026. In Fiscal Year 2025, the Department of Cultural Affairs was integrated into EDD, expanding its focus on creative workforce development, arts funding, public art, and the implementation of the City’s 10-year Creative City cultural plan. The Business Operations and Support Services Division supports all financial, operational, and grant functions across the department, ensuring effective service delivery that enhances quality of life throughout San Diego.

The City:

With more than 1.4 million residents, the City of San Diego is the eighth largest city in the United States and the second largest in California. The City of San Diego’s strong economy, diverse population, great educational institutions, unsurpassed quality of life, and world-renowned location make it the ideal place to work, live, and play. With its great weather, miles of sandy beaches, and major attractions, San Diego has something to offer for everyone.

The City’s Mission, as stated in the Strategic Plan is “Every day we serve our communities to make San Diego not just a fine city, but a great City.” The City’s Vision is "Opportunity in every neighborhood, excellent service for every San Diegan". 

As one of the region’s largest employers, the City of San Diego employs nearly 13,000 highly dedicated employees and has a combined Fiscal Year 2025 operating and capital budget of approximately $5.65 billion. Additional information about the City of San Diego can be found on the City’s website.

Pre-Employment Requirements and Screening Process:

Employment offers are conditional, pending the results of all screening processes applicable to the position. All the processes required by the City of San Diego must be successfully completed before employment begins. Please refer to the City’s pre-employment requirements and screening process webpage for additional information.  Nothing in this job posting constitutes or should be construed as part of an express or implied contract for employment with the City of San Diego. 

Resumes will be screened according to the qualifications outlined above and the most qualified candidates will be invited to interview.   
 
The City of San Diego has an active Equal Opportunity/ADA Program for employment 
and vigorously supports diversity in the workplace.